CN EN
01
Our employees have decades of professional manufacturing and installation experience in cyclone separators and high-efficiency fiber mist eliminators. Based on the installation requirement of customers' projects, SCM will send professional staff to provide on-site installation guidance and assist customers in equipment installation and debugging.
02
The on-site service staff must strictly comply with the on-site management requirements of the owner, have a strong sense of responsibility, be familiar with the equipment design and structure of the contract, have on-site work experience, and be able to correctly guide on-site work, and be physically fit and adapt to on-site work requirements.
03
After the delivery of products on site, SCM will be responsible for the product after-sales service and quality assurance to realize our solemn commitment to truly achieve first-class construction, create first-class quality service purpose.
04
Telephone technical support: We provide 24 hours * 7 days of telephone technical support for customers in the process of using problems, ensure the first time to provide customers with problem resolution advice, at any time to ensure the normal use of equipment.
05
On-site technical support: In the case of telephone technical support can not be solved, our company is committed to reach the equipment on site to process as soon as possible, to ensure the normal operation of the equipment.
06
Warranty outside the service commitment: equipment beyond the warranty period, our company also provide telephone technical support and on-site technical support services, to provide customers with the highest quality after-sales service.